Tenant FAQ's

Question: What type of payment is acceptable for your first month’s rent & Deposit? 

Answer: GCA Property Management accepts Money Orders, Cashier’s Check for your deposit and 1st month’s rent. Cashier’s checks can obtained at local banks and credit unions. Money Orders are typically sold by third parties such as the united states postal service, grocery stores and convenience stores. No cash accepted.

Question: Who has to be listed on GCA Property Managment rental agreement?

 Answer:  All persons 18 years or older that will be living in the residence. If the property requires co-signers they will also be added to the rental agreement.

Question: Why do I need renters insurance?

Answer: Tenants need to acquire renter insurance to cover many liabilities that they are exposed to. Renters are responsible for everything that happens inside their rental unit or on their rented property. Here are some examples of why you should have renters insurance. A flood destroys all your personal property. A neighbor throws a ball through your window. A criminal steals your personal belongings. A fire burns down your unit. 

Question: When does my lease with GCA Property Management expire? 

Answer: If you are trying to find out when your lease expires you need to look at the page 1 of the lease #2 under Terms

Question: What is considered a maintenance emergency?

Answer: Any immediate threat to life or property is considered a maintenance emergency. 

Question: Will I get charged if I call for maintenance?

Answer: You will only be charged for maintenance if the issue you are calling about is something you caused. Example: Garbage disposal is not working and we find a large volume of potato peels inside. This would be charged back to the tenant.

Question: How do I reset a garbage disposal?

Answer: Most garbage disposals have a reset button you can use this button to reset the garbage disposal. An Allen wrench is needed to reset others. Please make sure to keep your hands out of the garbage disposal at all times and the breaker is off for the disposal. 

Question: Who do I call if I smell gas?

Answer:  If you think you have a gas leak, please call SDGE 800-411-7343 or your local utility company.